All orders on Alive Education (edu.alive.my) are processed within 24-hours after purchased. Digital products are delivered instantly after the orders are confirmed. There is no delivery or shipping of any of the digital products on the Alive Education.
Alive Education (edu.alive.my) do not issue refunds for digital products once the order is confirmed and the product is sent. You may contact us for assistance if you experience any issues receiving products from Alive Education.